Privacy Policy
Last updated: June 2026
Introduction
Red Light Labs AS ("Red Light Labs", "we", "us", or "our") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use and protect personal information when you visit our website, subscribe to updates, place an order, or contact us.
Data Controller
Red Light Labs AS
Oslo, Norway
Email: hello@redlightlabs.no
What Information We Collect
Depending on how you interact with us, we may collect:
- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Order information
- Payment-related information
- Website usage and analytics data
- Customer support communications
Payment information is processed securely by our payment providers and is not stored by Red Light Labs.
How We Use Your Information
We use personal data to:
- Process and fulfill orders
- Deliver products and services
- Communicate regarding purchases and deliveries
- Provide customer support
- Send updates and marketing communications (with consent where required)
- Improve our website, products and customer experience
- Comply with legal obligations
Legal Basis
We process personal data based on:
- Contract performance (GDPR Article 6(1)(b))
- Legal obligations (GDPR Article 6(1)(c))
- Legitimate interests (GDPR Article 6(1)(f))
- Consent, where required (GDPR Article 6(1)(a))
Third-Party Service Providers
We may share data with trusted service providers necessary to operate our business, including:
- Shopify (e-commerce platform)
- Payment providers
- Shipping and logistics partners
- Brevo (email communications)
- Google Analytics
- Google Merchant Center
- Meta Platforms (Facebook and Instagram advertising)
These providers process data only on our behalf or under their own privacy policies where applicable.
Data Retention
We retain personal data only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Meet legal and accounting requirements
- Maintain business records
Marketing subscribers may unsubscribe at any time.
Your Rights
Under applicable privacy laws, including GDPR, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of personal data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact: hello@redlightlabs.no
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, analyze website traffic and measure advertising performance.
You may control cookies through your browser settings or cookie consent preferences where available.
Contact
If you have questions regarding this Privacy Policy or your personal data, please contact:
Red Light Labs AS
Oslo, Norway
hello@redlightlabs.no